POSITION SUMMARY:

Assists residential management in scheduling direct support positions across all residences optimizing staffing to minimize overtime. Works closely with program management to schedule staff and cover call outs and PTO coverage, within staffing guidelines and budget. Works with management to develop a consistent scheduling system across all programs. Ensures schedules for all homes are current and accurate. Responsible for creating and maintaining a position control system, ensuring each residence/community does not exceed its budgeted FTEs. Performs payroll functions of editing and approving timecards for per diem staff. Provides oversight for all per diem staff and ensures they are current in required training. Demonstrates excellent attendance & good employee/customer relations. Maintains a calm professional demeanor at all times.

Knowledge/Skills/Abilities:

• Ability to work accurately with strong attention to detail
• Computer proficiency with Microsoft Office, including Excel, and Payroll systems
• Ability to understand staffing minimums and financial information to minimize overtime
• Excellent interpersonal skills
• Strong oral and written communication skills
• Ability to plan, organize and prioritize work activities
• Ability to adapt to changes in work environment and manage competing demands

POSITION QUALIFICATIONS:

Minimum Education:

• Bachelor’s in Business, Human Services or related field preferred, high school graduate or equivalent required.

Minimum Experience:

• Proven experience in a similar role maximizing scheduling to reduce overtime. High proficiency in Microsoft Word and Excel required. Experience with time and attendance system, particularly Kronos, preferred